Privacy Policy

Effective 5 November 2026

This Privacy Policy explains how Paystream LLP (ТОО «Paystream») (“Paystream”, “we”) collects, uses and protects personal data of visitors to paystream.kz (the “Site”). It is drafted in line with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.

1. Who processes your data

Operator: Paystream LLP (ТОО «Paystream»), BIN 240640024611, registered address: 192 Dostyk Avenue, Medeu District, Almaty, Republic of Kazakhstan. Contact for any data questions: info@paystream.kz.

2. What data we collect

Contact form: your name, work email, the text of your message, the page you sent it from and which form you used.
Correspondence: what you send us by email and our replies.
Technical data: IP address, browser and device type, pages visited, time spent on the Site and how you got here. It is collected by our hosting server logs and by Google Analytics through cookies.

We do not ask for and do not need special categories of data, payment details or identity documents. Please do not send them through the form.

3. Why we use it

to reply to your request and discuss possible work together;
to understand how the Site is used and make it better;
to keep the Site and the form secure and protect them from spam and abuse;
to meet our legal obligations.

We do not sell your data and do not use it for automated decisions that affect you.

We process form data on the basis of your consent, which you give by ticking the box before sending the form. You can withdraw it at any time by writing to info@paystream.kz; this does not affect processing that took place before.

5. Who else has access

Access is limited to Paystream team members who need it to answer you. We also use service providers that process data on our behalf:

our hosting provider, where the Site and the form handler run;
Microsoft (Microsoft 365), for our business email;
Google (Google Analytics 4), for anonymous visit statistics.

Microsoft and Google may store and process data on servers outside the Republic of Kazakhstan. By sending the form and using the Site you agree to such cross-border transfer. We may also disclose data where Kazakh law requires it.

6. How long we keep it

Requests and correspondence are kept for as long as we are in contact and for up to three years after the last message, unless you ask us to delete them earlier or the law requires a longer period. Analytics data is kept according to our Google Analytics settings, for no more than 14 months.

7. Cookies

The Site uses cookies set by Google Analytics to count visits and understand how pages are used. They do not identify you by name. You can block or delete cookies in your browser settings; the Site will keep working.

8. Your rights

You can ask us to tell you what data we hold about you, to correct it, to block or delete it, and to stop processing it. Write to info@paystream.kz; we will reply within the time set by law. You also have the right to appeal to the authorized body for personal data protection of the Republic of Kazakhstan or to court.

9. How we protect data

The Site works over HTTPS. Mail settings are stored outside the public part of the server, access to inboxes and the server is limited and password-protected, and the form is protected against automated submissions.

10. Changes

We may update this Policy. The current version is always on this page with its effective date.